1. Who to send, and who not to send
Referrals go best when the patient has a defined, localized complaint and realistic expectations. We would rather decline a case than treat one unlikely to respond.
- Good fit: focal tendinopathy, osteoarthritis with preserved joint space, post-surgical recovery plateaus, chronic regional pain with prior imaging.
- Good fit: metabolic, hormone, or recovery workups where the referring clinician wants biomarker interpretation alongside their own plan.
- Usually declined: active infection, untreated malignancy, unexplained weight loss, red-flag neurology, or a patient seeking a guaranteed outcome.
- Always declined: requests to bypass evaluation, or to supply compounds without an in-person visit.
